AI that runs your customer support.
Chat, voice and email — answered in 198 ms across Shopify, Stripe, WhatsApp, Slack and 23 more tools you already use.
Replies in 198 ms.
Lives on your site widget, WhatsApp, Slack, Telegram and Instagram. Same brain across every channel, same tone of voice as your best human agent.
- Reads from your help docs and product catalogue
- Hands off to your humans the moment judgment matters
- Streams answers as it thinks — no spinner, no delay
- Trained on your brand tone in twelve minutes
Picks up every time.
A phone line that answers in two rings, even at three a.m., even on patchy 3G. Eleven branded voice personas across nine languages. Sounds like your best agent because it talks like one.
- Books, refunds, escalates — handles the call end to end
- Speaks English, Spanish, French, German, Italian, Portuguese, Dutch, Hindi, Arabic
- Drops to a real human in under fifteen seconds when judgment matters
- Inbound and outbound — does outreach calls too
Drafts replies your team would approve.
Reads incoming email, writes the reply in your tone of voice with full order context, and either sends straight away or queues for one-tap human approval. Your inbox stops being a backlog.
- Pulls live order, refund and shipment data into the reply automatically
- Files Zendesk, Intercom, HubSpot or Freshdesk tickets with full context
- Auto-send for routine, queued for approval on judgment calls
- Never forgets to follow up
Hi Sarah,
Thanks for the heads up. I've checked the courier — your order was marked delivered to a neighbour at house 47 around 2pm yesterday. That's not your address.
I've issued a free replacement (next-day delivery, tracking will land in your inbox shortly) and added a £10 credit on your account for the inconvenience.
Anything else, just reply.
— Sage from YourStore
Live before sundown.
Point us at your docs, store, inbox.
We learn your tone in twelve minutes.
Chat, voice and email go live.
Every conversation sharpens the next.
Talk to it. Right here.
Pick a voice, start a 2 minute call and ask XEROWAIT anything about itself. Or type a question, or click a starter for an instant answer.
One free call per day. Microphone permission required.
Pick your kind of business.
Live order tracking from Shopify, refunds via Stripe, returns through your provider. Closes tickets in fourteen seconds.
Books tables in OpenTable or Resy from WhatsApp, confirms allergens, sends ninety minute reminders.
Tier one billing, password resets, integration help. Hands judgment calls to your team with full context.
Appointments, refills, post-op questions. Escalates anything clinical to a real nurse. HIPAA safe by design.
24/7 emergency triage. Books into your scheduler. Sends technicians the address with a clean problem summary.
Speaks your stack.
Commerce, payments, reservations, helpdesk, calendar, messaging. If your tool has an API, XEROWAIT speaks it. If it doesn't, a webhook closes the gap in minutes.
The honest differences.
Trained on your business, not the internet
Reads your help docs, your Shopify catalogue, your past tickets. Answers come from your sources, not a generic web index.
Live before sundown
Most teams are answering real customer messages within four hours of signing up. No engineering, no migration project.
Your data stays yours
Isolated tenant per customer. We never train shared models on your conversations. EU or US residency, your call.
Built specifically for support
Not a generic chatbot wrapped in a helpdesk skin. Built from day one to triage, escalate, refund and close tickets.
Forty seats. Lifetime price lock.
Pricing isn't published yet. The first forty teams set the floor for everyone after. Drop your email and we'll tell you the moment seats open and what the lifetime number looks like.